Every licensed casino must confirm who you are, so Goated Casino checks your details once and aims to finish within 66 hours.
This is how the house handles the check, explained plainly and without runaround.
Use this while your documents section is open and the upload button is waiting.
Read this before you photograph anything, so each file is right when the request reaches you.
No mystery about the trigger: each request has a reason you can see.
Goated Casino holds licence ALSI-811497 from the Anjouan Offshore Finance Authority, and that licence obliges us to know where players' money originates. Standard for every licensed operator, the request is a paperwork step, not a signal that anything about you looks suspicious.
Depending on your situation, one or more of these may be needed:
Is Any of It Cut Off? Corners, edges or a signature sit outside the frame, so the reviewer cannot confirm the whole page is genuine. Lay the page flat in good light Fit all four corners in frame
Out of Date Already. A document past its end date no longer shows who you are today, so it cannot support the profile check. Check the expiry date first Send the current version instead
Keep It Untouched. Crops and retouching hide details the review needs, and any altered file is refused on sight as unsafe to accept. Send the untouched original file Keep the full page in view
Worth a look while a document sits in review or a payout waits on the check.
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